Cookie and Privacy
Capuchonfashion.nl respects the privacy of all users of its site and ensures that the personal information you provide us is treated confidentially. We use your data to make orders as quick and easy as possible. For other purposes, we will only use this data with your permission. Capuchonfashion.nl will not sell your personal data to third parties and will only make it available to third parties involved in fulfilling your order. capuchonfashion.nl uses the collected data to provide its customers with the following services:
When you place an order, we need your name, email address, delivery address and payment details to fulfill your order and keep you informed of its progress.
We use your email address to inform you about developments on the website and about special offers and promotions. If you no longer wish to receive this, you can unsubscribe via the newsletter.
If you place an order with Capuchonfashion.nl, we can, if you wish, save your data on a Secure Server. You can provide a username and password so that you do not have to re-enter your name and address, phone number, email address, delivery and payment details with every new order.
Data about the use of our site and the feedback we receive from our visitors help us to further develop and improve our site.
If you decide to write a review, you can choose whether or not to add your name. We are interested in the opinions of our visitors, but reserve the right not to publish contributions that do not comply with our site terms.
Capuchonfashion.nl does not sell your data
Capuchonfashion.nl will not sell your personal data to third parties and will only make it available to third parties involved in fulfilling your order (such as the delivery service that needs the data to deliver the package). Our employees and the third parties we engage are obliged to respect the confidentiality of your data.
Cookies
Cookies are small pieces of information that are stored on your computer by your browser. Capuchonfashion.nl uses cookies to recognize you on a subsequent visit. Cookies allow us to save the contents of your shopping cart. You can set your browser so that you do not receive cookies while shopping at capuchonfashion.nl. However, it will then not be possible to add items to your shopping cart. If you have any questions about the privacy policy of Capuchonfashion.nl, you can contact us. Our advisors will assist you if you need information about your data or if you wish to change it. In the event that a change to our Privacy Policy may be necessary, you will always find the most recent information on this page.
Reviews
We collect reviews via the WebwinkelKeur platform. If you leave a review via WebwinkelKeur, you are required to provide your name, city and email address. WebwinkelKeur shares this data with us so that we can link the review to your order. WebwinkelKeur also publishes your name and city on its own website. In some cases, WebwinkelKeur may contact you to provide clarification on your review. If we invite you to leave a review, we share your name and email address with WebwinkelKeur. They use this data solely for the purpose of inviting you to leave a review. WebwinkelKeur has taken appropriate technical and organizational measures to protect your personal data. WebwinkelKeur reserves the right to engage third parties for the purpose of providing the service, and we have given WebwinkelKeur permission to do so. All the safeguards mentioned above regarding the protection of your personal data also apply to the parts of the service for which WebwinkelKeur engages third parties.
Purpose of data processing
We use your data solely for the purpose of providing our services. This means that the purpose of the processing is always directly related to the request you provide. We do not use your data for (targeted) marketing. If you share your data with us and we use this data to contact you at a later date—other than at your request—we will ask for your explicit permission. Your data is not shared with third parties, except to comply with accounting and other administrative obligations. All these third parties are bound by confidentiality on the basis of the agreement between them and Capuchon Fashion.
Automatically collected data
Data that is automatically collected by our website is processed for the purpose of further improving our services. This data (for example, your IP address, web browser and operating system) is not personal data.
Changes to the privacy policy
We reserve the right to change our privacy policy at any time. However, you will always find the most recent version on this page. If the new privacy policy has consequences for the way we process already collected data relating to you, we will inform you by email.
Payment processors
To process (part of) the payments in our webshop, we use the Billink and Sisow platforms. They process your name, address and city details and your payment details, such as your bank account or credit card number. Billink and Sisow have taken appropriate technical and organizational measures to protect your personal data. Billink and Sisow reserve the right to use your data to further improve the service and, in this context, to share (anonymized) data with third parties. All the safeguards mentioned above regarding the protection of your personal data also apply to the parts of Billink and Sisow's service for which they engage third parties. Billink and Sisow do not keep your data longer than is permitted under statutory time limits.
Shipping and logistics
If you place an order with us, it is our responsibility to have your package delivered to you. We use the services of PostNL to carry out deliveries. For this purpose, it is necessary for us to share your name, address and city details with PostNL. PostNL uses this data solely for the purpose of fulfilling the agreement. In the event that PostNL engages subcontractors, PostNL also makes your data available to these parties.
Your rights
Under applicable Dutch and European law, you as a data subject have certain rights regarding the personal data that is processed by or on our behalf. We explain below what these rights are and how you can exercise them.
In principle, to prevent misuse, we only send extracts and copies of your data to your already known email address with us. In the event that you wish to receive the data at a different email address or, for example, by post, we will ask you to prove your identity. We keep a record of completed requests; in the event of a request for erasure, we process anonymized data. You will receive all extracts and copies of data in the machine-readable data format that we use within our systems.
You have the right at any time to lodge a complaint with the Dutch Data Protection Authority if you suspect that we are using your personal data incorrectly.
Right of access
You always have the right to access the data that we (have) processed and that relates to you or can be linked to you. You can make such a request to our privacy contact person. You will then receive a response to your request within 30 days. If your request is granted, we will send a copy of all data to your known email address, along with an overview of the processors who hold this data, stating the category under which we have stored this data.
Right to rectification
You always have the right to have the data that we (have) processed and that relates to you or can be linked to you amended. You can make such a request to our privacy contact person. You will then receive a response to your request within 30 days. If your request is granted, we will send a confirmation to your known email address that the data has been amended.
Right to restriction of processing
You always have the right to restrict the data that we (have) processed and that relates to you or can be linked to you. You can make such a request to our privacy contact person. You will then receive a response to your request within 30 days. If your request is granted, we will send a confirmation to your known email address that the data will no longer be processed until you lift the restriction.
Right to data portability
You always have the right to have the data that we (have) processed and that relates to you or can be linked to you transferred to another party. You can make such a request to our privacy contact person. You will then receive a response to your request within 30 days. If your request is granted, we will send extracts or copies of all data about you that we have processed, or that other processors or third parties have processed on our behalf, to your known email address. In such a case, we will probably no longer be able to continue the service, because the secure linking of data files can no longer be guaranteed.
Right of objection and other rights
In applicable cases, you have the right to object to the processing of your personal data by or on behalf of Capuchon Fashion. If you object, we will immediately stop processing the data pending the handling of your objection. If your objection is justified, we will make extracts and/or copies of the data that we (have) processed available to you and then permanently stop the processing.
You also have the right not to be subject to automated individual decision-making or profiling. We do not process your data in such a way that this right applies. Do you believe that it does? Then contact our privacy contact person.
Contact details
Capuchon Fashion
Raadhuisstraat 21a
7255 BK Hengelo (GLD)